Can I pay monthly for my ticket?
If you cannot see an option to buy a ticket that refers to instalments, please contact your transport provider directly, as they are responsible for the available ticket and payment options.
How to buy a ticket using Direct Debit
The below video demonstrates the full journey of buying a ticket for the first time using Direct Debit; it includes registering your account, setting up your Direct Debit mandate, buying your ticket and sharing your ticket. The whole process takes ...
How to renew a ticket
Renewing your ticketTo renew your existing annual or term ticket, follow the link in the renewal email that should have been sent to you. Alternatively, head over to the "My tickets" section of the Passenger Portal, and hit the "renew" button on the ...
How to cancel a ticket
If you need to cancel a ticket purchase please contact your transport provider directly. In most cases this is your bus or coach operator, but in some cases it may be your school or college. Your transport provider is the organisation that you buy ...
Can I pay with cash?
Please contact your transport provider directly to find out if they support payment with physical cash.
How to print your ticket
After purchasing your ticket, you can access it from the Passenger Portal at any time. On the "My tickets" area, hit the "Details" button on your ticket. On the ticket details view, there is a "Print ticket" button. Hitting this button with open the ...