After purchasing your ticket, you can access it from the Passenger Portal
at any time. On the "My tickets" area, hit the "Details" button on your ticket.
On the ticket details view, there is a "Print ticket" button. Hitting this button with open the actual ticket and open the print dialog window automatically. If the print dialog window fails to open, or you have closed it by accident, you can also go to "File > Print" in your web browser whilst your ticket is still on screen.
Printing your ticket will automatically change the size and format into a credit card shape which can be cut out and easily stowed away into a wallet, purse, lanyard or tucked into your phone case. We always recommend to have a print out of your ticket, even if you intend to use your mobile ticket. In the event your phone runs out of battery, gets damaged or lost, you will still be able to use your printed ticket.
How to send your purchased ticket to the passenger
After completing your purchase, your ticket will be available in the passenger portal to view and share with the designated passenger. Hit the "Details" button on the desired ticket. On the ticket details view you can: Print ticket: Hit this button ...
How to renew a ticket
Renewing your ticketTo renew your existing annual or term ticket, follow the link in the renewal email that should have been sent to you. Alternatively, head over to the "My tickets" section of the Passenger Portal, and hit the "renew" button on the ...
How to buy a ticket
Your transport provider will usually email you a link to their ticket listing directly if you're an existing customer. For new customers you may be able to get to the ticket listing via your provider's website, or in some cases the school website. ...
How to cancel a ticket
If you need to cancel a ticket purchase please contact your transport provider directly. In most cases this is your bus or coach operator, but in some cases it may be your school or college. Your transport provider is the organisation that you buy ...
How to view a purchased ticket
To view a purchased ticket, head over to the Passenger Portal homepage or hit "My tickets" in the main navigation. After logging in, you'll see a list of all the tickets you've purchased. Hit the "Details" button on the desired ticket to pull up ...