How to update your contact phone number
Having an up to date contact number on your ShuttleID account is important. Transport operators will be able to use this to contact you in the event of an issue with your ticket, payment, operation of the service or emergency.
If you supply a UK mobile phone number your transport operator will be able to send you service alerts by SMS text message to notify you of any disruption to their services.
To update your contact number, head over to the "
Account" page (select "Account" from the main navigation) on the ShuttleID Passenger Portal. Here you will be able to review and update the contact number currently configured.
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Where can I find out timetable information?
Please contact your transport provider directly for queries relating to their timetables.
Which bus stop should I use?
Please contact your transport provider directly for queries relating to their routes and bus stops.
Can I pay with cash?
Please contact your transport provider directly to find out if they support payment with physical cash.