Can I buy a single or return ticket?

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• How to buy a ticket

  Your transport provider will usually email you a link to their ticket listing directly if you're an existing customer.   For new customers you may be able to get to the ticket listing via your provider's website, or in some cases the school website. ...

• How to buy multiple tickets

  Ticket purchases are for one passenger at a time. To buy more than one ticket simply repeat your purchase (hit "Buy ticket" from the ticket listing page) and configure the details of the other passenger. Alternatively, you can also now hit the "Buy ...

• How to buy a ticket using Direct Debit

  The below video demonstrates the full journey of buying a ticket for the first time using Direct Debit; it includes registering your account, setting up your Direct Debit mandate, buying your ticket and sharing your ticket. The whole process takes ...

• Why has my flexi ticket been charged multiple trips for a single journey?

  Every time your ticket is scanned it will register this as a trip. Each scan or "trip" will be deducted from your trip balance. This makes it important to only scan your ticket once when boarding your vehicle. If your ticket has displayed an error ...

• How to renew a ticket

  Renewing your ticketTo renew your existing annual or term ticket, follow the link in the renewal email that should have been sent to you. Alternatively, head over to the "My tickets" section of the Passenger Portal, and hit the "renew" button on the ...